[Career Conversations] Ariel Cadby-Spicer
Welcome to our employee spotlight blog series – Every other month we will feature a Q&A from one of our top employees at Educe Group. This month we are featuring Ariel Cadby-Spicer, Senior Consultant at Educe Group.
What do you do in your day-to-day role?
As a consultant, my day-to-day tasks can vary. I am often working on several client projects simultaneously, so I prepare and demonstrate system functionality to various stakeholders and make configuration changes based on their decisions. Usually I have various calls throughout the day to facilitate Discovery or Prototype Workshops, host project-specific status calls, or troubleshoot any issues that may arise as clients are testing their systems. I also sometimes travel to client locations to train them on how to use their new systems.
What skills does your current job require? How have you mastered those skills?
My current job requires the ability to stay organized, manage my time effectively, and communicate clearly. Managing simultaneous implementations has taught me how to keep detailed documentation of decisions made and action items identified, as well as how to prioritize my own competing tasks. When I first started working at Educe Group, I took copious notes on every call I was on and every document I received and asked for feedback after doing an activity I had not done before. This strategy helped me internalize implementation processes and client needs and gave me the tools to hone my approach over time.
What advice would you give to others working in Educe Group about how to succeed in the organization?
Being a team player does not go unnoticed. It is never a waste of time to volunteer to take on a task or produce a draft of a deliverable because you gain experience by doing so and it is always appreciated internally. Questions are always welcome at Educe and everyone is more than willing to help to see you succeed. It is never frowned upon to get more information.
What project/s are you most proud of?
I am most proud of my work on the Related Companies Succession and Performance implementation. This was a unique project because clients often implement one module at a time and build on the system over time. As the lead consultant on the implementation of both modules simultaneously I was able to spend time thinking about their interdependencies and work with the client to proactively develop a solution for them. I learned a lot about the system and enjoyed the challenge it presented.
How do you successfully build relationships with clients?
I strive to be transparent with clients when I need to investigate something further. I always follow up with answers to identified questions in a timely manner in order to build trust with the client. My projects are most successful when the client and I are actively collaborating to build a system that meets their needs.
What do you feel sets us apart from other consulting firms?
Educe consultants are not afraid to dig deep and think hard about solutions when the best approach is not immediately clear. Clients appreciate working with us because we will do their implementation correctly the first time and we won’t cut corners or take the easy way out. Educe internally sets itself apart from other firms by prioritizing the growth and personal trajectory of each consultant and working to give them the tools and experience to grow.
What are your hobbies/interests outside of work?
Outside of work I enjoy cooking, yoga, travel, and spending time with friends and family.