Thrive

Leverage Educe expertise to administer your talent management suite. Augment your internal resources with Educe extended support services.

Services include:

Adoption

Cloud Upgrade Management

Expansion

Outsourced Administration

Adoption

Answer the question your employees are asking: “What’s in it for me?” Make your new implementation a success—or your recent one more successful – by promoting and improving system adoption through:

  • Foster system acceptance – Increase buy-in across the organization by promoting the benefits of the new system and educating the organization on its use. Eliminate obstacles to true adoption by addressing hurdles that appear after go-live and anticipating others that could surface.
  • Expand system use – Add new sites or functional groups by aligning needs with existing processes, addressing new requirements, providing training, and facilitating the transition to new work roles and responsibilities.
  • Cloud Upgrade Management

    Ensure seamless transitions as your cloud vendor deploys new releases:

    • Evaluate upcoming functionality – Compare new features to your existing deployment to identify functionality to address enhancement requests and existing issues.
    • Test your configuration – Validate your existing configuration against the new vendor release to pinpoint system issues and process changes.
    • Facilitate transition – Update configuration documentation, business processes, and other documentation.

    Expansion

    Optimize your system configuration to address changing business needs and remain responsive to new initiatives:

  • Deploy enhancements – Evaluate enhancement requests, determine implementation options, and manage deployment of solution.
  • Manage roadmap – Plan long-term system improvements in alignment with organizational objectives.
  • Outsourced Administration

    Extend your internal team with experienced Educe resources:

  • Ease transition - Work with administrators to continue knowledge transfer, promote best practices, and assist with issue resolution.
  • Provide day-to-day administrative services – Complete system administration and other administrative responsibilities, including training administration and tier 2/3 help desk.
  • Manage vendor relationships – Advocate for your needs, including monitoring support issues and enhancement requests.